Email adress change not working

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Pc308025
Posts: 6

Email adress change not working

Post by Pc308025 » Thu Nov 30, 2023 5:51 pm

I already changed my email address in the User Control Panel under Edit account settings few weeks ago.I also explained the reason for the change to the official Turtle email. Today
When I tried to test the "forgot password" feature, I found that the reset password email is still being sent to my old email address.
Thank you for following up.

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Pepesmite
Posts: 833
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Re: Email adress change not working

Post by Pepesmite » Fri Dec 01, 2023 7:26 am

Pc308025 wrote:
Thu Nov 30, 2023 5:51 pm
I already changed my email address in the User Control Panel under Edit account settings few weeks ago.I also explained the reason for the change to the official Turtle email. Today
When I tried to test the "forgot password" feature, I found that the reset password email is still being sent to my old email address.
Thank you for following up.
Greetings!
Thank you for the fitback. We are aware of this issue, we will try to fix it soon.

Pc308025
Posts: 6

Re: Email adress change not working

Post by Pc308025 » Sat Dec 02, 2023 12:52 am

Thank you Pepesmite :)

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