Please return funds on the balance

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Rsatkey
Posts: 34

Please return funds on the balance

Post by Rsatkey » Mon Apr 17, 2023 9:01 pm

When deleting the HC characters, the media did not return to the balance.
I created a druid but died in the cave and decided to create a new one, then changed my mind, deleted the druid and made a war, I thought that when deleting the funds, they would also return to the balance.

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Rsatkey
Posts: 34

Re: Please return funds on the balance

Post by Rsatkey » Mon Apr 17, 2023 9:05 pm

I found how to restore a character in my account, but I can't click the restore button

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Rsatkey
Posts: 34

Re: Please return funds on the balance

Post by Rsatkey » Mon Apr 17, 2023 9:12 pm

oh I deleted the second druid because I accidentally took level 2 and didn’t notice, I wanted to knock out a couple of coins to get the turtle mod and HC

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Akalix
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Location: United States
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Re: Please return funds on the balance

Post by Akalix » Mon Apr 17, 2023 9:58 pm

Please open a ticket ingame.

Near your key ring there is a red question mark, press it to send an in-game ticket.

If you have pfUI and you don't have the micro-bar enabled, you can type /gm to open the interface.

You don't need to be online for tickets to be solved. Support will you answers via in-game mail.
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