Troubleshooting logging in to server

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Zebulun
Posts: 2

Troubleshooting logging in to server

Post by Zebulun » Wed Jan 13, 2021 6:56 pm

Greetings fellow Turtles,

I took a break from playing for a while and have decided to come back. Upon installing the new client, I realized I did not remember my password and recovered my account appropriately hence why I am able to post here. The information I provide to our server at the login screen does not recognize my credentials, despite multiple attempts. Is there a delay between when the server recognizes my credentials from the time which my password has changed or am I simply in need of an INT buff IRL? Am I missing something?

Kind regards smiling_turtle_head

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Rantar
Posts: 2

Re: Troubleshooting logging in to server

Post by Rantar » Thu Jan 14, 2021 1:41 pm

Have the same problem here. It recognizes my second account which I use, but not my Horde account. I didn't uninstall the client, there is still the old database too. scared_turtle_head

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Queercryptid
Posts: 1
Location: UK
Contact:

Re: Troubleshooting logging in to server

Post by Queercryptid » Wed Dec 08, 2021 11:44 am

Hi
I realise this may be considered threadromancy, however I am experiencing the same issue, did anyone figure out how to get around it?
Morg (He/Him)

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Fin
Posts: 497

Re: Troubleshooting logging in to server

Post by Fin » Wed Dec 08, 2021 11:51 am

Greetings!

For log in issues please contact support on discord.

https://discord.com/invite/mBGxmHy
The terms of a deal you accepted are not a suggestion. Respect them: viewtopic.php?f=2&t=2097

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